FAQ Page
Frequently Asked Questions
- How long is shipping? Philippines: 7–15 days
- Singapore/Malaysia: 8–18 days Worldwide: 10–25 days
- How do I track my order? A tracking number will be emailed to you once shipped.
- What if I entered the wrong shipping address? Contact us immediately. If the order has shipped, we cannot change the address.
- What payment methods do you accept? Visa, Mastercard, PayPal, GCash (if enabled), and other secure methods.
- Do you offer refunds? Yes — within 30 days. Read our Refund Policy for details.